Sample Audit

Sample audits are available in four versions: project manager, team, stakeholders, top management. In a comprehensive audit, the questionnaires are completed by all three groups, the responses scored, and the results summarized for each group and for the project as a whole.

Audits are conducted using an on-line survey instrument. Clients are presented with a summary report as well as a complete statistical analysis of the results.

Here are some sample questions:

1. Describe the pressure to get this project completed on schedule.

Not much pressure.
Average pressure.
Significant pressure.
Too much pressure.

2. Describe the level of communication between the project staff and the project manager.

No communication, we just follow orders.
Some communication, but mostly from the top down.
Frequent communication from the top down only.
Open communication both ways.

3. To what extent do you feel that suggestion to improve a project activity will be seriously considered by higher levels in management?

They never listen to us.
Small chance.
They listen but never take our advice.
They listen and frequently take our advice.

4. Which of the following best describes how you feel about the likelihood that the major objectives of this project will be met?

There are so many things going wrong with this project that it is very unlikely it will succeed.
There are enough problems with this project. We will finish it but the user/client will be disappointed with the result.
There a few problems but I think the user/client will be pleased with the outcome.
We have not encountered any problems, and I feel confident that the users/client will conclude that we exceeded expectations.

5. Which of the following best describes the way in which the project team works with vendors?

Vendors are held at arms-length. We do not have a collaborative relationship with them. It is more like a competitive relationship. We just want the best price, the best quality and the best delivery.
Vendors get involved sometimes but they are not an integral part of the project team nor do they participate in decisions.
Vendors are considered part of the project team and are invited to attend all project team meetings. We have a collaborative relationship with them. They are our partners and they participate in the decision process.

6. How are conflicts within the team resolved?

Conflicts are discouraged and I donâ€™t think there have been any.
When a conflict occurs there is pressure to resolve it quickly.
Conflicts occur regularly and we usually work them out together.
Conflicts are encouraged, because they help us find better ways to solve problems. Everyone feels that if they voice a concern that they will be listened to.

7. Which of the following could jeopardize the successful completion of this project? Select all that apply.

The project has been oversold. The user/customer will be disappointed.
Vendors and suppliers have not met their project obligations.
The budget is running out and we will end up significantly over budget.
It is unlikely we will finish the project in time.
There is a lot of conflict within the team and we are not getting the job done.
There is a lot of conflict between teams and with management and we are not getting the job done.

8. Which of the following bet describes the involvement of users/clients?

Uninvolved. They leave us alone, we get the work done, and when it is finished we will provide any help that is necessary.
They communicate with us occasionally.
They are involved all the time, they attend team meetings and we listen to their concerns.

9. To what extend do you believe this project will contribute to needs of the user/client?

Not much at all
Some
A great deal

10. How strongly do you feel that this project will succeed?

Not very
Somewhat
Very strongly